Common Errors

Press Ctrl + F (or use the search bar above) and paste your error message to find it quickly.

Missing File / DLL Errors

Error	Fix
VCRUNTIME140.dll was not found	Install Runtime | Install Runtime (2)
MSVCP140.dll is missing	Install Runtime | Install Runtime (2)
The application has failed to start because its side-by-side configuration is incorrect	Install Runtime | Install Runtime (2)
d3dx9_43.dll / d3dx11_43.dll is missing	Install DirectX
xinput1_3.dll is missing	Install DirectX
D3DCompiler_43.dll / D3DCompiler_47.dll not found	Install DirectX

Loader Problems

Symptom	Fix
Loader file disappears right after downloading, or the download is blocked	Windows Defender is deleting it — Set-Up DControl
Loader closes instantly without any error message	Fix Your System Clock, then Set-Up DControl and Install Runtimes
Login fails with a generic "Error" and no details	Fix Your System Clock
License key is correct but authentication still fails	Fix Your System Clock; if it persists, Set Up a VPN — some ISPs block loader servers
Connection error when opening the loader, or updates/downloads fail	Set Up a VPN

Injection / Launch Problems

Symptom	Fix
Error mentioning Hyper-V, VBS, or virtualization (e.g. "Restart your system and try again")	Disable Core Isolation, then your product page's troubleshooting section
Injection fails silently even with Defender off	Disable Core Isolation, Disable Secure Boot, Disable TPM (check your product's requirements)
"Failed to launch" errors	Uninstall FACEIT & Vanguard (leftovers are the usual cause), then your product page's troubleshooting section
Overlay / ESP not rendering in game	Install DirectX

Error not listed? Check your product page's Troubleshooting section, product-specific errors are documented there. Still stuck? Contact Support