> For the complete documentation index, see [llms.txt](https://help.hazcheats.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.hazcheats.com/guides/common-errors.md).

# Common Errors

Press **Ctrl + F** (or use the search bar above) and paste your error message to find it quickly.

### Missing File / DLL Errors

<table><thead><tr><th width="380">Error</th><th>Fix</th></tr></thead><tbody><tr><td><code>VCRUNTIME140.dll was not found</code></td><td><a href="https://aka.ms/vs/17/release/vc_redist.x86.exe">Install Runtime</a> | <a href="https://aka.ms/vs/17/release/vc_redist.x64.exe">Install Runtime (2)</a></td></tr><tr><td><code>MSVCP140.dll is missing</code></td><td><a href="https://aka.ms/vs/17/release/vc_redist.x86.exe">Install Runtime</a> | <a href="https://aka.ms/vs/17/release/vc_redist.x64.exe">Install Runtime (2)</a></td></tr><tr><td><code>The application has failed to start because its side-by-side configuration is incorrect</code></td><td><a href="https://aka.ms/vs/17/release/vc_redist.x86.exe">Install Runtime</a> | <a href="https://aka.ms/vs/17/release/vc_redist.x64.exe">Install Runtime (2)</a></td></tr><tr><td><code>d3dx9_43.dll</code> / <code>d3dx11_43.dll</code> is missing</td><td><a href="https://www.microsoft.com/en-us/download/details.aspx?id=35">Install DirectX</a></td></tr><tr><td><code>xinput1_3.dll</code> is missing</td><td><a href="https://www.microsoft.com/en-us/download/details.aspx?id=35">Install DirectX</a></td></tr><tr><td><code>D3DCompiler_43.dll</code> / <code>D3DCompiler_47.dll</code> not found</td><td><a href="https://www.microsoft.com/en-us/download/details.aspx?id=35">Install DirectX</a></td></tr></tbody></table>

### Loader Problems

<table><thead><tr><th width="380">Symptom</th><th>Fix</th></tr></thead><tbody><tr><td>Loader file <strong>disappears right after downloading</strong>, or the download is blocked</td><td>Windows Defender is deleting it — Set-Up <a href="https://hazcheats.com/dControl.rar">DControl</a></td></tr><tr><td>Loader <strong>closes instantly</strong> without any error message</td><td>Fix Your System Clock, then Set-Up <a href="https://hazcheats.com/dControl.rar">DControl</a> and Install Runtimes</td></tr><tr><td>Login fails with a <strong>generic "Error"</strong> and no details</td><td>Fix Your System Clock</td></tr><tr><td><strong>License key is correct</strong> but authentication still fails</td><td>Fix Your System Clock; if it persists, Set Up a VPN — some ISPs block loader servers</td></tr><tr><td><strong>Connection error</strong> when opening the loader, or updates/downloads fail</td><td>Set Up a VPN</td></tr></tbody></table>

### Injection / Launch Problems

<table><thead><tr><th width="380">Symptom</th><th>Fix</th></tr></thead><tbody><tr><td>Error mentioning <strong>Hyper-V, VBS, or virtualization</strong> (e.g. "Restart your system and try again")</td><td>Disable Core Isolation, then your product page's <strong>troubleshooting</strong> section</td></tr><tr><td>Injection <strong>fails silently</strong> even with Defender off</td><td>Disable Core Isolation, Disable Secure Boot, Disable TPM (check your product's requirements)</td></tr><tr><td><strong>"Failed to launch"</strong> errors</td><td>Uninstall FACEIT &#x26; Vanguard (leftovers are the usual cause), then your product page's <strong>troubleshooting</strong> section</td></tr><tr><td><strong>Overlay / ESP not rendering</strong> in game</td><td><a href="https://www.microsoft.com/en-us/download/details.aspx?id=35">Install DirectX</a></td></tr></tbody></table>

{% hint style="info" %}
**Error not listed?** Check your product page's **Troubleshooting** section, product-specific errors are documented there. Still stuck? [Contact Support](/basic/how-to-get-support.md)
{% endhint %}