> For the complete documentation index, see [llms.txt](https://help.hazcheats.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.hazcheats.com/basic/how-to-get-support.md).

# How to get Support

We have several ways of assisting people such as:

{% columns %}
{% column %}

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><h4>Live Chat (Recommended)</h4></td><td><mark style="color:$info;">Get instant help from our support team</mark></td><td><a href="https://hazcheats.com/supportsys">https://hazcheats.com/supportsys</a></td></tr></tbody></table>
{% endcolumn %}

{% column %}

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><h4>Discord</h4></td><td><mark style="color:$info;">Join our community to get help from staff &#x26; users</mark></td><td><a href="https://hazcheats.com/discord">https://hazcheats.com/discord</a></td></tr></tbody></table>
{% endcolumn %}
{% endcolumns %}

{% hint style="info" %}
We typically respond within an hour, though it may vary depending on demand.
{% endhint %}

#### 📘 Read Before Contacting

Due to the high volume of inquiries we receive, we’ve created detailed guides for each product. We strongly recommend reviewing and following these guides before contacting support, as most issues are already covered and can be resolved quickly.

{% hint style="danger" %}
If you are still facing issues and require help then don't hesitate to contact us.
{% endhint %}

#### 👨🏻‍💻 1:1 Support

We also offer a 1:1 service, where a support agent can securely connect to your computer using AnyDesk and handle the setup for you.

{% embed url="<https://hazcheats.com/store/product/260-11-support/>" %}


---

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